Diablo 4 early access is now live for all players who have pre-ordered the game, but eager warriors hoping to take on the demons of Hell are running into a variety of issues. As the case with most launches for hugely-anticipated games, players are encountering differing error codes that all lead to the same result – they’re unable to play and/or connect to the game. If you’re experiencing error code 397500 in Diablo 4, continue reading to learn more and possibly find a fix.
Related: Error Code 316719 in Diablo 4 Beta Explained
Diablo IV Error 397500 – “There was an error”
Similar to the various other error codes happening in Diablo IV at this moment, it’s not completely clear why Error Code 397500 is happening, or what triggers it. Players have reported the error happening after being booted from the game and sent back to the character selection screen, while others are experiencing it before even entering the world of Sanctuary.
Other players report that Error Code 397500 occurs after attempting to create an in-game clan in Diablo IV.
Ultimately, the most reliable thing you can do to attempt to alleviate this error is to restart your game completely. Restarting Diablo 4 has been shown to remedy several of the error codes currently plaguing other players from playing the game. Unfortunately, this also means that you may have to get back into the outrageously long queue times before you’re able to jump back in.
If you’re experiencing extremely long queue times for Diablo 4, we have a guide that may help you skip them.
Related: Diablo 4 Error Code 34203 Explained
For more information on Diablo 4, check out our other guides and tips here at Prima Games.
